Care Coordinator - Urgent Care
Phoebe Putney Health System Albany, GA
Phoebe Putney Health System Albany, GA
1 week ago
See who Phoebe Putney Health System has hired for this role
Phoebe Putney Health System Albany, GA
1 week ago
See who Phoebe Putney Health System has hired for this role
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DescriptionJOB SUMMARY
- Assists all patients through the health system by acting as a patient advocate and navigator.
GENERAL REQUIREMENTS
- Adheres to the hospital and departmental attendance and punctuality guidelines
- Performs all job responsibilities in alignment with the core values, mission and vision of the organization
- Performs other duties as required and completes all job functions as per departmental policies and procedures
- Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
- Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
- Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
- Self-disciplined, energetic, passionate, innovative.
- A team player that can follow a system and protocol to achieve a common goal.
- Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
WORKING CONDITIONS
- General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
- May be exposed to high noise levels and bright lights.
- May be exposed to limited hazardous substances or body fluids, or infectious organisms.
- May be required to change from one task to another of different nature without loss of efficiency or composure.
- Periods of high stress and fluctuating workloads may occur.
QualificationsEDUCATION REQUIREMENTS
- 4 year / Bachelor's Degree in Nursing, Biology, Chemistry, Anatomy and Physiology, Public Health, Behavioral Science, or similar degree (Required)
EXPERIENCE REQUIREMENTS
- 2 - 3 years Clinical Setting (Required)
- 1 - 2 years Patient-Centered Medical Home clinical setting or knowledge of the Patient-Centered Medical Home initiative (Preferred)
- 2 - 3 years Experience in chronic disease management, case management, utilization management, and adult acute care (Preferred)
- 1 - 2 years Experience in Public Speaking (Preferred)
- 1 - 2 years Experience in Electronic Medical Records (Preferred)
CERTIFICATIONS AND LICENSURES
- Required Certifications/Licensures: Current License in the state of Georgia in occupant's area of specialty
GENERAL SKILLS
- Organizational Skills
- Communication Skills
- Interpersonal Skills
- Customer Relations
- Mathematical
- Grammar / Spelling
- Read / Comprehend Written Instructions
- Follow Verbal Instructions
- Basic Computer Skills
- Microsoft Office Suite
- Demonstrates sound judgment
- Decision-making and problem-solving skills
PHYSICAL REQUIREMENTS
- Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors
PHYSICAL DEMANDS
- Standing - Occasionally within shift (1-33%)
- Walking - Occasionally within shift (1-33%)
- Sitting - Occasionally within shift (1-33%)
- Bending/Stooping - Occasionally within shift (1-33%)
- Twist at waist - Occasionally within shift (1-33%)
- Pushing/Pulling - Occasionally within shift (1-33%)
- Lift/carry > 20 lbs with assistance - Frequently within shift (34-66%)
- Reaching above shoulder - Occasionally within shift (1-33%)
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Hospitals and Health Care
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